Negotiation Skills and Psychology by Professor Bruce Hay of Harvard Law School

You want to expand your tools and personal strength as a negotiator as well as better understand the psychological aspects and biases that affect the negotiation.

You can participate regardless of whether you engage in negotiations in public or commercial settings. You are, for example, a public official, manager, lawyer or negotiator in individual or collective bargaining.

• Understand and prepare for the psychological and behavioural aspects of negotiations
• Use state-of-the-art concepts and tools for analysing and preparing negotiations
• Increase shared value in negotiations
• Prioritise your interests and analyse those of your counterparty
• Handle conflict-ridden negotiations
• Identify and negotiation biases
• Utilise the physical negotiation context
• Build more sustainable relationships